Testimonials

We pride ourselves on our high standard of customer service.

Don’t just take our word for it, read our customer reviews below:

Excellent customer service

Service was really good. Vish was really friendly and very helpful. He responded to emails quickly even out of opening hours. Excellent customer service. I highly recommend them to anyone looking for a car.
Amber Randall, 28 Jun 2025
 

Trustworthy, reliable and professional

Trustworthy, reliable and professional
Been looking for a reliable used car for a few weeks then I stubbles across Elite car Direct. Honestly from the first enquiry to buying my car Vish was fantastic responded straight back to my emails great advice very professional and polite. When I went to pick car up on Saturday car was all prepared MOT’d done including all advisories and new tyre ! full Service car immaculate and well worth the price paid… which is another story my hast or maybe blond moment to pay and collect car I and accidentally transferred an extra £1000 🤦🏼‍♀️… soon as this was received Vish transferred this straight back and emailed me to let me know… I would recommend this fantastic family run garage to all my family and Friends, soon as my daughter passed her driving we will be paying ECD a visit … thank you Vish hopefully see you soon !!!
Anonymous, 17 Jun 2025
 

Excellent

The sale of my vehicle was 1st class, buying a new car even if it's second hand, it's still new to me, the worries of making the wrong decision aswell as the worries of the dealership doing right by the customer, all that was put to bed by the polite and patient of the Elite manager, who took the time to point out everything l needed to know about the car, my after service experience so far is excellent and added a extra 3 months warranty which gave me piece of mind.
Anonymous, 17 Jun 2025
 

The best experience I have had in buying a car from start to finish

Trustworthiness and honesty don't often belong in the same sentence when it comes to the motor trade. What a refreshing experience! We bought a great car, had excellent service and would highly recommend Elite Direct Ltd to anyone. Vishal the owner was selfless and so professional, an honourable person, not once did he try to over sell the car his knowledge and skills in selling a car was admirable. The whole experience of buying the car was stress free and I never felt at any time under pressure.
Bimal Sheta, 02 Jun 2025
 

5/5

Fantastic service all around from Vish. Couldn’t have asked for a better buying experience. He stayed behind until late evening to make sure I could pick up the car and drive away within the hour and was with me throughout the whole process. Can’t recommend Vish and his business hard enough
Nikodem Parkitny, 28 May 2025
 

5* Service Highly Recommend!!

From start to finish great service, Vish was friendly, patient and gave us time to look & consider the car we went to see even though it was near to closing time. After having a good look at the car we asked a few questions and Vish offered to touch up a couple of the marks we found on the car as well as offering a 6 month warranty & MOT till 2026. We then discussed the price and came to a satisfactory agreement and went back to collect it today. Vish kept us updated prior to collection letting us know when the work was done on the car etc and on arrival today he was on hand with the relevant paperwork to complete & he also arranged the Tax for us. Would highly recommend this friendly & personal service with no sales pressure unlike the normal car supermarkets.
Lynda Cairns, 16 May 2025
 

Excellent

Very good customer service so happy with my purchase I can’t fault anything car, mint condition. Honestly couldn’t have asked for a more smooth process especially as a first time driver, highly highly recommend!
Anonymous, 07 May 2025
 

great dealership

The sales man was very nice and helpful. Very knowledgeable with lexus and would highly recommend. Hopefully many happy miles in my new lexus is300h thank you
James S, 12 Apr 2025
 

Seat Leon 2013

Top notch Service Bought a seat leon 2013 from the dealership works amazing, including warranty. Got assurance that if anything goes wrong to bring it back and were covered. Best dealership in Leicester
Sunny Vara, 27 Jan 2025
 

Speedy and friendly service

Friendly and relaxed sale style, no high pressure. The salesman (Vish) was really helpful and had the car prepared quickly , MOT’d and replaced parts of age concern.
Anonymous, 22 Jan 2025
 

Fantastic service! Friendly and reliable

Firstly Vish was absolutely fantastic - he answered every question- within 30 seconds of a text going through! He was reliable, polite, friendly and an all around pleasure to deal with. He made sure all MOT advisories were completed and a fresh MOT put on the car (even though 10 months left on MOT!) and done a service prior to pick up. He got the car ready in 1-2 days. Great professional garage to collect the car from! Secondly, the car, wow the care and attention to this car has been incredible. 17 plate and no scratches or chips! Full service history and a great price for the standard of this car. Thanks so much!
Jodie Taylor, 13 Dec 2024
 

Great experience and highly recommended

Good quality cars and service. All the vehicle I saw were in very good condition. I wasn’t pushed into any purchase and was given enough time to look around the Lexus I purchased. I’m glad I purchased from this dealership as they seem to be customer driven rather than sales driven which is a rarity. Thank you to the team for a smooth sailing transaction. Would definitely recommend.
Daniel Watson, 24 Nov 2024
 

Outstanding Service

I was trawling through Autotrader looking for SEAT Leon's and I came across this dealership, I'm happy I did as they were very friendly to deal with and were informative and helpful unlike many other dealers whom I have spoke to on my hunt for a vehicle, all the ones I spoke to seemed to have aggressive sales tactics, it was refreshing that Vish from Elite Cars Direct wasn't pushy at all. The vehicles on their forecourt are at a high standard and well looked after. I would definitely recommended to all.
Craig Smith, 23 Nov 2024
 

Great service

Had a great experience buying my car through elite cars direct. There was no hassle. Vish was very thorough and patient with all my questions. He understood what I was looking for and was able to help me pick through a few options until I found the perfect one. Really happy with my car and would definitely recommend elite cars direct to others.
Marie Pearson, 19 Nov 2024
 

Professional and Friendly Service

Staff are extremely friendly and down to earth. The Seat Leon I purchased is in a very good condition for its age, and had been maintained and prepped well by the garage. Overall a great experience with high levels of professionalism. I'd recommend Direct Cars to all of my friends.
Anonymous, 14 Nov 2024
 

5 Stars

Fantastic customer service, Impressive knowledge within the car industry, stress free environment and a brilliant car! I would 100% recommend to friends and family and I will be buying my next vehicle from Elite Cars Direct!
Alina Smith, 05 Nov 2024
 

Excellent service!

Excellent customer service from Vish, very knowledgeable and friendly, he wasn’t pushy and made the purchase fun. Great service and I would highly recommend.
Mike W, 05 Nov 2024
 
Really easy to deal with no pressure at all Ellie was fantastic and very knowledgeable, would have no hesitations returning. Brett
BRETT, 27 Aug 2024
 
This has been,hands down, the easiest and best vehicle buying experience I have ever had. Both Ellie and Vish ( I hope I spell the names right), have been amazing, extremely accommodating, proactive and friendly while maintaining extremely high professional standards. I will definitely recommend them and will be returning for future vehicle purchases. If you're looking for an excellent service and high quality vehicles, that's the place to go!
Tony Syrris, 10 Jun 2024
 
TOP LEVEL SERVICE FROM START TO FINISH. ELLIE AND VISH ARE EXCELLENT AT THEIR JOBS AND ARE RUNNING A FANTASTIC BUSINESS. THANKS FOR THE HELP GETTING MY NEW CAR. THE FAMILY ARE OVER THE MOON WITH IT
SPENCER ALLIBHAI, 07 Jun 2024
 

Thanks Ellie & Vish

Bought a Toyota Proace. Runs very well. Very happy with the service from Ellie & Vish. Trustworthy people and running a great business. Thanks very much 👌
Mark A, 19 May 2024
 

Outstanding service & administration

Buying an expensive car was a major decision for me but Ellie and Vish put my mind at rest by answering my questions and returning my calls promptly.They specialise in Pro-ace Versos and are therefore knowledgeable about the cars.They were professional with a calm and no-pressure attitude.Highly recommended!
Andy E, 28 Mar 2024
 
5 star service from everyone there i could not thank them enough
Robert Heron, 28 Mar 2024
 

5 STAR SERVICE

Grear 5-star service. the van was as described on Autotrader.
AVVRAX LTD, 19 Feb 2024
 
Good dealer
John, 13 Feb 2024
 

five stars

great people to deal with. I was given a fair part exchange price. 5 stars *****
Anonymous, 18 Oct 2023
 

Outstanding friendly service.

Ellie and Vish were amazing from the start. so friendly and absolutely zero pressure to buy, just a lovely relaxed service from start to finish.
Damien Kimberley, 21 Mar 2023
 

Vish is a true legend

Vish is a total professional, we could not be happier with our experience.
OLIVIA MURPHY, 05 Mar 2023
 
Excellent service. Ellie could not have been more helpful. A joy to deal with.
Brian Mcginley, 07 Feb 2023
 

An excellent experience start-finish

From my first mobile call to saying goodbye with my new motor the experience was 5 star. Ellie, Vish and Anthony were all polite, knowledgeable, professional and never hard selling. Time was given to browse, ask questions and drink lots of coffee!!!
Anonymous, 20 Jan 2023
 
Excellent service really helpful they sorted everything out for me and delivered the car within a week highly recommended
Anonymous, 18 Nov 2022
 
Great experience,, i would recommend to everyone No1 choice for buying MPV cars , with Great attitude and friendly welcome.. they servings amazing coffee too🔥💥
MOHAMMAD JAFARI, 28 Oct 2022
 

Great team open honest and patient

The team Were excellent throughout my enquiry process furnishing info promptly and accurately. I looked at 2 cars and they patiently went through and above all were completely honest and provided the info but no hard sell or attempt at any form of evasion. Cars were very well prepped and all paperwork indicated was present unlike my experience at other places. Deposit was returned without an issue. Thank you Ellie and Vish. I would have loved to buy but found a car with my preferred colour elsewhere -otherwise I definitely would have bought from you despite being 100+ miles away.
Shahid S, 05 Oct 2022
 
Very great team! brought an BMW x6 and cannot be more happier with the experience with them! Recommend to others!
Kamile Jankauskaite, 09 Sep 2022